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About ACU

The lack of unfettered humanitarian access to, from and within the oPt has significantly impeded the effective provision of humanitarian assistance and protection of civilians while simultaneously increasing the time and cost involved in doing so.

In an attempt to ameliorate the delivery of assistance and to enhance protection, the UN inter-agency Access Coordination Unit (ACU) develops a centralized, pro-active and sustainable access strategy for the movement of humanitarian and development personnel and goods, while providing hands-on advice and support to access challenges in the field.

The work of the ACU is made possible through the generous support of The United Kingdom’s Department for International Development (DFID) , Australian Department for Foreign Affairs and Trade and Norwegian Ministry of Foreign Affairs.ign Affairs.

Contact Us
24/7 Access Support

Whenever a UN, INGO or Diplomatic staff member faces access problems at checkpoints, terminals or border crossings, the ACU is available around the clock to work with staff members and the relevant authorities to resolve the access incident. Call the ACU hotline (Tel:0543311850 or 0598331185) for 24/7 support and/or report your incident to accesscoordination@unops.org .

Report an Access Incident